Careers
at inVia Robotics

• Schedule project timeline so the teams can be successful based on the project milestones and Go-Live dates. Coordinate with cross-discipline team members to ensure all parties are on track with project requirements, deadlines, and schedules.
• Communicate project plans for software only and system deployment projects.
• Obtain customer acceptance of project deliverables in accordance with the system acceptance plan.
• Communicate weekly status updates and timelines.
• Test system independently prior to customer testing to ensure correct functionality across a broad range of situations, and also specifically for the customer’s setup
• Conduct system walkthroughs with the customer, explaining the expected flow, talking through any possible issues with the system or the process, and escalating those issues to the appropriate channels
• Communicate with internal and external customers throughout the project lifecycle.
• Collaborate and work effectively in a team setting
• Advocate for the customer and press to ensure that customer issues are dealt with in a timely manner

• Able and willing to travel and work at customer sites. Ability to travel up to 10%-20%
• Highly effective writing/verbal communication skills as well as the ability to do what is needed to move the project forward
• Deadline and detail-oriented.
• Work independently in a fast-paced and rapidly changing environment.
• 1-2 years of previous experience with project management processes.
• 1-2 years of prior experience in the warehouse automation field.

• Work with cross-functional team to execute against customer needs during the sales process
• Ability to effectively communicate the value of inVia Robotics’ technical product features and map to meet prospect needs
• Collaborate with inVia sales team on strategy to sell anchor products and upsell additional features over the customer lifetime
• Become trusted expert in inVia Robotics products and services 
• Provide detailed product proposals based on identified customer needs 
• Collaborate with Solution Design team to increase adoption of inVia Robotics 
• Complete data analysis and presentations
• Provide detailed cost-benefit analysis based on customer details 
• Provide first-line support for top tier customers
• Participate in weekly customer calls during onboarding

• BS degree, Engineering or Business Analytics
• Customer-facing support and/ or sales experience
• Engaged, engaging and fast-paced
• Supply chain experience a plus
• Exceptional written and oral communication skills
• Proficient in Salesforce, Excel, and MS Office
• Proficient in data analysis and data manipulation through Python, SQL, Jupyter, Excel or equivalent
• Familiar with webinar tools (Skype, GoToMeeting, Webex, etc)
• Passion and alignment with our mission, vision, values & operating principles
• Desire to own decisions and take responsibility for outcomes
• Willingness to continually embrace personal and professional development
• Proven ability to work in a team-oriented environment
• Proven ability to consistently meet or exceed assigned goals
• Enthusiastic professional attitude in dealing with clients and excellent follow-up skills
• Superior and proven time management skills
• Detailed and project-oriented

• User administration on a daily basis, including activation, security and sharing rules, access levels, profiles, and workflows
• Maintain standard and custom objects, data fields, report types, and page layouts
• Configure and implement new data fields and custom objects as required
• Ensure all functionality meets compliance standards for confidentiality and revenue models
• Partner with internal stakeholders to translate business requirements into technical details for implementation in the Salesforce org
• Assist with evaluating third-party vendors and apps for Salesforce
• Define and maintain schedules and procedures to promote and enforce best practices
• Lead Salesforce implementation and integration projects
• Stay up to date with Salesforce release schedules and roadmaps, and update internal stakeholders as needed

Desired Skills and Experience:

• Advanced Salesforce Certified Administrator strongly preferred
• Experience training documenting processes and training others strongly desired
• Experience working on a small Sales Ops/Rev Ops team is preferable
• Experience with Salesforce integrations and multi-org environments (Sandbox, UAT, Prod, etc.)
• Driven to improve efficiencies and accessibility for end users
• Experience integrating Salesforce with BI stacks, including ETLs, EDWs, et.

• Certified Salesforce Administrator, preferred but not required
• Minimum of 1-3 years’ experience in a Salesforce administration role
• Experience deploying Salesforce third-party apps, such as Zapier, Gong, PandaDoc LinkedIn Sales Navigator, HubSpot, and Outreach
• Self-starter mentality and tolerance for ambiguity
• Excellent interpersonal skills – ability to relate to hires of varying degrees of experience in sales and account management, including senior leadership
• Strong communication and presentation skills
• Project management skills – working within deadlines, keeping others on task, understanding task-related dependencies, etc.

• Schedule project timeline so the teams can be successful based upon the project milestones and Go-Live dates. Coordinate with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
• Communicate project plans for software only and system deployment projects.
• Obtain customer acceptance of project deliverables in accordance with the system acceptance plan.
• Communicate weekly status updates and timelines. 
• Test system independently prior to customer testing to ensure correct functionality across a broad range of situations, and also specifically for the customer’s setup
• Conduct system walkthroughs with the customer, explaining the expected flow, talking through any possible issues with the system or the process, and escalating those issues to the appropriate channels
• Communicate with internal and external customers throughout the project lifecycle.
• Collaborate and work effectively in a team setting
• Advocate for the customer and press to ensure that customer issues are dealt with in a timely manner

• Able and willing to travel and work at customer sites. Ability to travel up to 10%-20%
• Highly effective writing/verbal communication skills as well as ability to do what is needed to move the project forward
• Deadline and detail-oriented.
• Work independently in a fast-paced and rapidly changing environment.
• 1-2 years of previous experience with the project management process.
• 1-2 years of prior experience in the warehouse automation field.

• Work cross-functionally across the company, including with Product Management, Marketing, Sales, Engineering, and Operations to shape and evolve our product marketing strategy, and promote a test and learn mindset among the broader team
• Own the development of the product positioning and messaging and other marketing and sales assets that articulate the best value proposition and product narrative
• Produce customer-facing product demos, video, webinars, and other content to increase product adoption and use
• Align sales tools and the ideal sales process to the typical buying process
•  Educate internal and external stakeholders on product features and benefits
•  Collaborate with Marketing Communications to identify effective channel strategies and tailor messaging by audience
• Test, measure, and optimize product marketing activities to have the greatest impact on the organization

• 5 years working experience in B2B product marketing, product management, marketing or related roles
• A self-starter, continuously seeking ways to better understand and serve the customer needs by refining of product or better storytelling
• Excellent communication skills including the ability to develop, and repurpose, written sales and marketing copy.
• Ability to work cross functionally with peer group and management in order to achieve goals
• Experience in supply chain, industrial automation or SaaS industries a plus

• Strategic Account Management and sales to various buying influences.
• Ability to effectively communicate the value of InVia Robotics’ technical product features and map to meet prospect needs.
• Build rapport with contacts and team members by offering educational resources (webinar invitations, white papers, relevant blog articles, etc.).
• Continual updates of pipeline and funnel activity in Salesforce.com
• Partner with Solution Engineers and other key InVia resources to penetrate and support a “land and expand” sales strategy.
• Become a trusted mentor and leader for other sales representatives.
• Meet and achive regional based reavenue goals.
• Provide timely responses to inbound leads in order to qualify and schedule customer meetings
• Support and manage customer proof of concepts (pilots) and convert to production orders
• Become trusted expert in InVia Robotics products and services
• Provide detailed product proposals based on identified customer needs
• Cost effective travel to meet with clients or prospects within respective territory
• Work with InVia team to respond to customer/prospect RFPs/RFIs
• Provide detailed cost benefit analysis based on customer details
• Accurately forecast future business and customer pilots

Qualifications:

• 5+ years of B2B, cost benefit, strategic selling
• SaaS Sales experience with special focus in Supply Chain.
• Previous warehouse and/or software sales experience a plus
• Return on Investment, Finance familiarity a plus
• Hardware and Software sales experience
• Start-up, Early Adopter Technology Experience

Knowledge and Skills:

• Exceptional written and oral communication skills.
• Proficient in SalesForce.com
• Familiar with webinar tools (Skype, GoToMeeting, Webex, etc)
• Passion and alignment with our mission, vision, values & operating principles.
• Desire to own decisions and take responsibility for outcomes.
• Willingness to continually embrace personal and professional development.
• Proven ability to work in a team-oriented environment
• Proven ability to consistently meet or exceed assigned goals
• Enthusiastic professional attitude in dealing with clients and excellent follow-up skills
• Superior and proven time management skills

Education:

• Bachelor’s Degree preferred but not required

Working Conditions: Standard work week is 40 hours, Mon-Fri 9AM – 6PM. Start and end
times could very dependent on assigned territory. Travel is required